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Our Staff

Our exceptional, friendly staff is our greatest asset. They are excited about what they do, and they care personally about getting the best results for our patients.
Our receptionist will try to accommodate your busy schedule by finding appointments that suit your needs. We will help you understand your insurance coverage and if financial arrangements are necessary, we will be glad to help you develop a plan to make your vision care treatment possible.
Ms. Helen, Lori, & Julissa take great pride in their care & understanding of the needs of their patients. They have been trained to assist all patients with the kind of service that when patients leave the office they will feel comfortable to refer family & friends.
Meet our team:

Ms. Lori

Ms. Lori Kircus has been an optician for over 22 years with TSO. Ms. Kircus is accomplished in contact lens dispensing and diagnostic imaging. She excels at frame styling and finding just the right frame to match each patient’s unique prescription. Lori is a wife, mother, and grandmother, a respected minister and a Autism Activist. 


Mr. Bill

Bill Roach operates our full service lab. Bill has 30 years’ experience, priding himself on the quality of each and every pair of glasses. Our full service lab allows us to offer same day services on most prescription glasses. Bill is an avid out-doors man, who enjoys hunting and fishing. He is a family man who mostly enjoys spending quality time with family.



Danny Gold has been with TSO for over 25 years. As you may of noticed from his last name, he is the son of Dr. Samuel Gold, OD. He has been immersed in the optical world since birth. Working along side his brother (Dr. Marc Gold, OD) in the lab making glasses at a young age. Danny is an expert at adjusting glasses and is asked for by name. He and his wife Wendy have been happily married for 20 years and have three children, Jeffrey, Scott and Stephanie.


Julissa has been with TSO Shotwell for 6 years. She is our insurance specialist & receptionist. She is qualified to answer any of your questions regarding your insurance and happy to help frame style as well. Julissa is a football fan, and loves the Dallas Cowboys.